Five (5) years previous supervisory experience in Casino Gaming.Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming License.Ability to handle customer disputes in a professional and tactful manner.Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.Maintain good working relations with all levels of the organization.Ensures compliance with federal and state gaming regulations.Approves jackpot payouts and ensures all appropriate forms are completed.
Manages the slot department during assigned shift.Responsible for practicing, supporting and promoting the Company Service Standards at all times.Works closely with management and department personnel to maintain optimum efficiency. Establishes and maintains contact with slot customers. Monitors procedures to ensure compliance with Title 31 and pertinent gaming laws. 8 Fremont Street Experience, Las Vegas, NV 89101, USA Req #171Īssists the manager in hiring, managing, scheduling and supervising slot department staff on their shift.Monitors operations to ensure slots are played fairly and legally on their shift.Assists in implementing training programs for slot personnel.Assists in developing the company’s system of Internal Controls, and Policies and Procedures.
